Creating a Patient and Family Advisory Council at a level 1 trauma center

Partnering with patients and families through a Patient and Family Advisory Council (PFAC) provides the opportunities to improve health care quality and safety. PFAC is a well-defined group of patients, families, and staff members who meet on a regular basis to ensure that patient's experiences, points of view, and recommendations are identified and shared with the organization. In fall 2010, at our level 1 trauma center, Trauma Services collaborated with the trauma nursing staff to formulate our first trauma-related PFAC.