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Mobility and health information searches - a Swedish perspective
1Centre for Language Technology, Department of Swedish, University of Gothenburg, Sweden.
Patients increasingly use internet health portals, with a growing trend in mobile device usage. This study found differences in health information seeking behavior between mobile and non-mobile device users, suggesting tailored portal solutions are needed.
Area of Science:
- Digital Health
- Health Informatics
- Human-Computer Interaction
Background:
- The initial point of patient-healthcare contact is shifting towards online health portals.
- Mobile device usage for internet searches, including health information, is rapidly increasing.
Purpose of the Study:
- To investigate the differences in accessing the main Swedish official health portal using mobile versus non-mobile devices.
- To understand how device type influences the timing and nature of health information searches.
Main Methods:
- A comparative study analyzing user access patterns on the Swedish official health portal.
- Examination of data differentiating between mobile and non-mobile device usage.
Main Results:
- Significant differences were observed in both the timing and the type of health information sought based on device usage (mobile vs. non-mobile).
- User behavior varies distinctly when accessing health information via different device types.
Conclusions:
- The distinct patterns of health information seeking via mobile and non-mobile devices indicate a need for further analysis.
- A single portal solution may not effectively cater to the diverse needs of both mobile and non-mobile health information seekers.
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