The role of nonprofessional volunteers in a Suicide Prevention Center

The procedures in the selection, training and supervision of 10 nonprofessional volunteers, to provide direct therapeutic crisis services to patients in a Suicide Prevention Center are described. One year's experience indicates a high degree of proficiency achieved by the volunteer in the handling of suicidal crises. The volunteers' reactions to the program are reported. Significant problems for the agency emerged in reference to precipitous increase in size of staff communication, and for the volunteer, in stimulation of problems of identity and selfconcept. The comments are limited to agency situations involving the use of nonprofessional volunteers in regular collaboration with a professional staff. Other models, such as entirely volunteer staffed groups, must be evaluated separately.