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Managing resilience by creating purpose.

Michael Spake1, Elaine C Thompson1

  • 1Lakeland Regional Health Systems Inc., Fla., USA.

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Summary
This summary is machine-generated.

Healthcare organizations must foster agility and resilience to navigate rapid change. Lakeland Regional Health System is building a purpose-driven culture centered on caring relationships to enhance organizational resilience and sustainability.

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Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Health Systems Science

Background:

  • Healthcare environments face constant, disruptive change.
  • Organizational agility and resilience are critical for survival and adaptation.
  • Traditional value-based cultures may not adequately address modern healthcare challenges.

Purpose of the Study:

  • To outline Lakeland Regional Health System's transformation towards a purpose-driven, resilient culture.
  • To explore the shift from a collection of values to a core of caring relationships.
  • To identify key elements for building sustainable resilience in healthcare.

Main Methods:

  • Cultural transformation initiative at Lakeland Regional Health System.
  • Focus on human interaction, patient/family care, and community values.
  • Establishing a clear organizational purpose centered on holistic care.

Main Results:

  • Shift from fragmented values to a unified culture of caring relationships.
  • Development of a purpose statement encompassing self, patient, colleague, and community care.
  • Laying the foundation for a resilient organizational culture.

Conclusions:

  • A purpose-driven culture enhances healthcare organizational resilience.
  • Prioritizing caring relationships and holistic well-being is key to adaptation.
  • This transformation supports long-term sustainability in a dynamic healthcare landscape.