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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Assessment of a service provider self-study method to promote interorganizational and community collaboration
Danielle E Parrish1, Debra Harris2, Suzanne Pritzker3
1Graduate College of Social Work, University of Houston, Houston, TX 77204, USA. dparrish@uh.edu
Abstract:
With an emphasis by both public and private funding sources on community-level service integration, many social service organizations have been required to shift from traditional "silo" models of service delivery to increased community-based collaboration and service coordination. There is a paucity of research to identify successful methods to achieve these goals. This article describes a self-study method used to engage service providers in a community development effort designed to meet the needs identified by local residents within their community and empower a rural, unincorporated community with scarce resources. It also reports qualitative outcomes that assessed the utility of a self-study method to achieve collaboration and community empowerment. Communication, ownership, input, and investment among providers appear to be key components to achieving long-term sustainability and success. Implications for the utility of the self-study method for achieving community service integration that aligns with basic principles of community development are discussed.
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