Use of Web 2.0 tools by hospital pharmacists

Web 2.0 tools are transforming the pathways health professionals use to communicate among themselves and with their patients so this situation forces a change of mind to implement them. The aim of our study is to assess the state of knowledge of the main Web 2.0 applications and how are used in a sample of hospital pharmacists.

The study was carried out through an anonymous survey to all members of the Spanish Society of Hospital Pharmacy (SEFH) by means of a questionnaire sent by the Google Drive® application. After the 3-month study period was completed, collected data were compiled and then analyzed using SPPS v15.0.

The response rate was 7.3%, being 70.5% female and 76.3% specialists. The majority of respondents (54.2%) were aged 20 to 35. Pubmed was the main way of accessing published articles. 65.2% of pharmacists knew the term "Web 2.0". 45.3% pharmacists were Twitter users and over 58.9% mainly for professional purposes. Most pharmacists believed that Twitter was a good tool to interact with professionals and patients. 78.7% do not use an agregator, but when used, Google Reader was the most common.

Although Web 2.0 applications are gaining mainstream popularity some health professionals may resist using them. In fact, more than a half of surveyed pharmacists referred a lack of knowledge about Web 2.0 tools. It would be positive for pharmacists to use them properly during their professional practice to get the best out of them.