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Internet delivered question and answer column for patients with schizophrenia
Riikka Maijala1, Minna Anttila, Marita Koivunen
1Tyks Vakka-Suomi Hospital , Uusikaupunki , Finland .
Informatics for Health & Social Care
|June 25, 2014
Summary
An online question and answer column effectively engaged patients with schizophrenia in acute care, with most questions focused on medication and illness. This digital tool shows promise for mental health care, but requires specialized nurse training.
Area of Science:
- Psychiatry
- Digital Health
- Mental Health Nursing
Background:
- Schizophrenia presents unique challenges for patient engagement in care.
- The integration of digital health tools in psychiatric settings is an emerging area.
- Internet-delivered interventions offer potential for accessible patient support.
Purpose of the Study:
- To describe the utilization patterns of an Internet-delivered question and answer (Q&A) column for patients with schizophrenia.
- To analyze the types of questions and concerns raised by patients using the digital Q&A platform.
Main Methods:
- A descriptive study involving 100 patients with schizophrenia admitted to acute inpatient psychiatric care.
- Qualitative content analysis of questions submitted to a research-developed Internet Q&A column.
- Nurse responses were provided within 3 days to all submitted queries.
Main Results:
- The Q&A column was utilized by patients aged 18-24, with near-equal gender distribution.
- Students (44%) were the heaviest users, while unemployed individuals (19%) used it least.
- Top user concerns included program training (29%), medication (31%), and illness/tests (25%).
Conclusions:
- An Internet-delivered Q&A column is a feasible component of care for schizophrenia patients.
- Successful implementation necessitates specific training for mental health nurses in providing online support.
- Digital platforms can augment traditional care by addressing patient-specific queries in real-time.
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