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Updated: Feb 10, 2026

Online Explorative Study on the Learning Uses of Virtual Reality Among Early Adopters
Published on: November 22, 2019
Online groups and patient forums
Sabina Dosani1, Claire Harding, Simon Wilson
1Big White Wall Ltd, 104-110 Goswell Road, London, EC1V 7DH, UK, sabina.dosani@bigwhitewall.com.
Abstract:
Online mental health support forums are becoming increasingly popular and there is evidence that they are useful: particularly for providing anonymous support and filling information gaps. However, there are also very real concerns about negative outcomes for users. One online mental health service, Big White Wall, manages these risks and supports its members through the provision of 24 hour professional moderation. Comparison of Big White Wall's member population with the population of one London borough shows a diverse user group, but members are more likely to be female, and aged 25 to 34, or unemployed.
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