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Using stakeholder perspectives to develop an ePrescribing toolkit for NHS Hospitals: a questionnaire study
Lisa Lee1, Kathrin Cresswell2, Ann Slee1
1eHealth Research Group, Centre for Population Health Sciences, University of Edinburgh Medical School, Edinburgh EH8 9AG, UK.
JRSM Open
|November 11, 2014
Summary
A new online toolkit is needed to support electronic prescribing (ePrescribing) system implementation in hospitals. Healthcare professionals highly desire resources like guidance and case studies for successful ePrescribing deployment.
Area of Science:
- Health Informatics
- Digital Health Implementation
- Knowledge Management in Healthcare
Background:
- Electronic prescribing (ePrescribing) systems are crucial for modern healthcare delivery.
- National Health Service (NHS) hospitals face challenges in deploying and utilizing ePrescribing systems effectively.
- A gap exists in readily accessible, comprehensive knowledge resources to support these deployments.
Purpose of the Study:
- To assess the demand for an online toolkit designed to aid ePrescribing system implementation in NHS hospitals.
- To identify the specific knowledge-based resources and content types most sought after by key healthcare stakeholders involved in ePrescribing.
Main Methods:
- A questionnaire-based survey was conducted among delegates at the 2013 National ePrescribing Symposium in London.
- Seventy out of 84 eligible delegates completed the survey, providing data on their needs and preferences for an ePrescribing toolkit.
- The survey aimed to estimate the usefulness and desired content for such a toolkit.
Main Results:
- A high level of interest (91.4%) was shown in an ePrescribing implementation toolkit, with few respondents (2.9%) having access to one.
- Anticipated users span various roles, including implementation teams (88.6%), IT teams (87.1%), pharmacists (87.1%), doctors (82.9%), and nurses (80.0%).
- The most desired content included summary guidance for all implementation stages (68.6%), planning and monitoring tools (67.1%), and hospital case studies (64.3%).
Conclusions:
- There is a significant and clear need for accessible, up-to-date knowledge to support the deployment and ongoing use of ePrescribing systems.
- An online toolkit can serve as a valuable instrument for managing knowledge in ePrescribing, facilitating idea exchange and shared learning among healthcare professionals.
- The findings underscore the potential of a well-designed toolkit to enhance the successful adoption and utilization of ePrescribing technologies within the NHS.

