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Related Experiment Video

Updated: Apr 19, 2026

Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform

Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform

Published on: April 12, 2021

[Emergency telephone cosultations].

Mireille Schaufelberger¹, Adrian Goeldlin¹

¹Berner Institut für Hausarztmedizin BIHAM.

Therapeutische Umschau. Revue Therapeutique

|December 24, 2014

Summary

This summary is machine-generated.

Telephone consultations are increasingly common for general practitioners (GPs). Adhering to specific recommendations enhances safety and ensures these essential skills are learnable for healthcare professionals.

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Area of Science:

Medical Practice
Healthcare Communication

Background:

Telephone consultations are a routine aspect of general practitioner (GP) work.
Patient demand for convenient phone consultations is rising steadily.
These consultations present unique challenges for healthcare professionals.

Purpose of the Study:

To address the challenges posed by telephone consultations in primary care.
To highlight the importance of specific recommendations for safe practice.
To confirm the learnability of necessary skills for effective phone consultations.

Main Methods:

The study focuses on analyzing the current practices and challenges of telephone consultations.
It emphasizes adherence to established safety recommendations.
The learnability of required skills is assessed through a review of training and best practices.

Main Results:

Patient satisfaction with telephone consultations is high due to accessibility.
Adherence to safety guidelines significantly improves the security of these consultations.
The skills required for effective telephone consultations are demonstrably learnable.

Conclusions:

Telephone consultations are a valuable and increasingly utilized service in primary care.
Implementing and adhering to safety recommendations is crucial for mitigating risks.
Healthcare professionals can acquire the necessary competencies to conduct safe and effective telephone consultations.