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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Conflict engagement: a new model for nurses.

Debra Gerardi1

  • 1Debra Gerardi is president and chief creative officer of EHCCO in Half Moon Bay, CA. Contact author: debra@ehcco.com. The author has disclosed no potential conflicts of interest, financial or otherwise.

The American Journal of Nursing
|February 26, 2015
PubMed
Summary

This article discusses conflict management strategies for nurse leaders. It is part of a series focused on advancing nursing practice and patient care through effective leadership development.

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Area of Science:

  • Nursing Leadership
  • Healthcare Management
  • Conflict Resolution

Background:

  • This article is part of an ongoing series on leadership.
  • It highlights topics relevant to nurse managers and emerging nurse leaders.
  • The series is coordinated by the American Organization of Nurse Executives (AONE).

Purpose of the Study:

  • To provide insights into conflict management for nursing professionals.
  • To support the development of nurse leaders in addressing workplace conflict.
  • To enhance leadership skills within the nursing profession.

Main Methods:

  • The article focuses on theoretical aspects and practical strategies for conflict resolution.
  • It draws upon expertise and resources from the American Organization of Nurse Executives.
  • Content is tailored for nurse managers and aspiring nurse leaders.

Main Results:

  • Provides a framework for understanding and managing conflict in healthcare settings.
  • Offers actionable strategies for nurse leaders to navigate challenging interpersonal dynamics.
  • Emphasizes the role of leadership in fostering a positive work environment.

Conclusions:

  • Effective conflict management is crucial for advancing nursing practice and patient care.
  • Continuous leadership development is essential for nurse managers.
  • The AONE plays a vital role in supporting nursing leadership excellence.