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Frustration and Conflict: Approach-Approach, Approach-Avoidance01:20

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Frustration occurs when people are obstructed or prevented from achieving a desired goal or fulfilling a perceived need. For example, when someone's input is ignored in a discussion, it can lead to feelings of frustration. Conflict, however, arises from opposing interests, goals, or actions. Conflicts can take various forms based on the nature of these opposing desires or goals.
One common type of conflict is the Approach–Approach Conflict. In this case, a person faces two desirable...
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Equity Theory01:26

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Equity theory explains how our sense of fairness influences the dynamics of close relationships. Rooted in social psychology, the theory posits that individuals evaluate fairness by comparing the ratio of their contributions to the rewards they receive. Relationship satisfaction is highest when these ratios are perceived as balanced between partners, promoting mutual reciprocity and a sense of justice.Equity vs. Equality in RelationshipsEquity is distinct from equality. Fairness does not...
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Frustration and Conflict: Avoidance-Avoidance, Double-Approach Avoidance01:14

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Avoidance-avoidance conflict refers to a psychological situation where a person must choose between two or more unpleasant alternatives. These conflicts are particularly stressful because neither option is desirable. This dilemma is often expressed in sayings like "caught between a rock and a hard place" or "between the devil and the deep blue sea." For instance, individuals who fear dental procedures may find themselves torn between enduring a painful toothache or facing the...
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Social Exchange Theory01:26

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As formulated by John Thibaut and Harold Kelley, Social Exchange Theory explains human relationships as economic-like exchanges that maximize rewards and minimize costs. This theory suggests that individuals engage in relationships to gain benefits and reduce burdens, similar to economic transactions. It has been widely applied to various types of relationships, including romantic, professional, and social interactions.Rewards and Costs in RelationshipsRelationship rewards include emotional...
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Social Exchange Theory02:06

Social Exchange Theory

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We have discussed why we form relationships, what attracts us to others, and different types of love. But what determines whether we are satisfied with and stay in a relationship? One theory that provides an explanation is social exchange theory. According to social exchange theory, we act as naïve economists in keeping a tally of the ratio of costs and benefits of forming and maintaining a relationship with others (Rusbult & Van Lange, 2003).
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Robbers Cave04:49

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During the 1950s, the landmark Robbers Cave experiment demonstrated that when groups must compete with one another, intergroup conflict, hostility, and even violence may result. At the Oklahoman summer camp, two troops of boys—termed the Rattlers and the Eagles—took part in a week-long tournament. During this time, their negativity culminated in derogatory name-calling, fistfights, and even vandalism and destruction of property. However, this work also revealed that such tension...
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Related Experiment Video

Updated: Apr 8, 2026

RBDT: A Computerized Task System based in Transposition for the Continuous Analysis of Relational Behavior Dynamics in Humans
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Conflict Engagement: A Relational Approach.

Debra Gerardi1

  • 1Debra Gerardi is president and chief creative officer of EHCCO in Half Moon Bay, CA. Contact author: debra@ehcco.com. The author has disclosed no potential conflicts of interest, financial or otherwise.

The American Journal of Nursing
|June 26, 2015
PubMed
Summary
This summary is machine-generated.

This article discusses conflict resolution strategies for nurse leaders. It is part of a series on leadership development and advancing nursing practice.

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Area of Science:

  • Nursing Leadership
  • Healthcare Management
  • Conflict Resolution

Background:

  • Part of an ongoing series on leadership.
  • Focuses on topics relevant to nurse managers and emerging nurse leaders.

Purpose of the Study:

  • To highlight conflict resolution strategies.
  • To support leadership development in nursing.

Main Methods:

  • Literature review on conflict in healthcare settings.
  • Case studies of leadership challenges.

Main Results:

  • Identification of common conflict sources in nursing.
  • Effective strategies for managing workplace conflict.

Conclusions:

  • Empowering nurse leaders with conflict management skills is crucial.
  • Continuous professional development enhances nursing leadership and patient care.