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Residency applicants prefer online system for scheduling interviews.

Charlotte Wills1, H Gene Hern1, Harrison Alter1

  • 1Alameda County Medical Center, Department of Emergency Medicine, Oakland, California.

The Western Journal of Emergency Medicine
|April 3, 2015
PubMed
Summary
This summary is machine-generated.

Online scheduling significantly reduces residency interview scheduling time and boosts applicant satisfaction. This system streamlines the process, aiding applicants in coordinating travel and improving overall experience compared to traditional methods.

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Area of Science:

  • Medical Education
  • Health Informatics

Background:

  • Residency coordinators face challenges managing interview schedules.
  • Current methods of verbal or email confirmation can be time-consuming and inefficient for applicants coordinating multiple interviews.

Purpose of the Study:

  • To evaluate the efficiency and applicant satisfaction of an online interview scheduling system.
  • To compare scheduling times and satisfaction levels between online and traditional scheduling methods.

Main Methods:

  • Retrospective pilot study analyzing data from emergency medicine residency applicants.
  • Survey assessing applicant-reported time to schedule interviews using an online system versus other methods.
  • Applicant satisfaction rated on a five-point anchored scale.

Main Results:

  • Applicants using the online system scheduled interviews in a mean of 46.2 minutes, significantly faster than the 320.2 minutes for other methods.
  • 83.5% of applicants reported satisfaction with the online system, compared to 16.5% with other methods.
  • 74.2% preferred the online system for scheduling and coordination of travel arrangements.

Conclusions:

  • Online interview scheduling systems enhance applicant satisfaction.
  • These systems improve the efficiency of coordinating interviews and travel arrangements for residency applicants.