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Developing pharmacy student communication skills through role-playing and active learning.

Julie Ann Luiz Adrian1, Paula Zeszotarski1, Carolyn Ma1

  • 1University of Hawaii at Hilo Daniel K. Inouye College of Pharmacy, Hilo, Hawaii.

American Journal of Pharmaceutical Education
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Summary
This summary is machine-generated.

Pharmacy students improved communication skills through a role-playing course. This active learning strategy enhanced oral and written abilities, potentially improving teamwork with other healthcare providers.

Keywords:
interprofessional communicationoral communication skillspharmacistrole-playwritten communication

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Area of Science:

  • Pharmacy education
  • Communication skills training
  • Active learning strategies

Background:

  • Effective communication is crucial for pharmacists.
  • Developing active learning skills is essential for pharmacy students.
  • Role-playing offers a practical method for skill development.

Purpose of the Study:

  • To assess the impact of a communication course on pharmacy students.
  • To evaluate the effectiveness of role-playing in developing active learning skills.
  • To measure improvements in oral and written communication.

Main Methods:

  • Pharmacy students role-played pharmacists in patient care scenarios.
  • Peer and faculty critiques were used for assessment.
  • Students completed self-assessment surveys and written critique questionnaires.
  • Preceptor evaluations analyzed course impact.

Main Results:

  • Significant improvement in oral communication skills (45.87/50) and written critique scores (9.31/10).
  • All defined course objectives showed improvement.
  • No significant impact on introductory pharmacy practice experience (IPPE) communication objectives.
  • High student satisfaction with the course and teaching strategy.

Conclusions:

  • The communication course effectively enhanced pharmacy students' oral and written communication skills.
  • Role-playing is a valuable active learning method for pharmacy education.
  • Improved communication skills may foster better interprofessional teamwork.