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Smart dental practice: capitalising on smart mobile technology.

K Plangger1, J Bredican2, A J Mills3

  • 1Department of Management, Kings College London, Franklin-Wilkins Building, 150 Stamford Street, London, SE1 9NH.

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|August 15, 2015
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Summary

Dental practices can enhance patient experiences and operational efficiency by integrating smart mobile technology and custom applications (apps). This strategic adoption improves management of patients, staff, and stakeholders in a competitive market.

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Area of Science:

  • Health Informatics
  • Business Management
  • Human-Computer Interaction

Background:

  • Smart mobile devices and applications are increasingly adopted by consumers.
  • Dental practices face growing financial and competitive pressures.
  • Integrating technology can improve service delivery and practice operations.

Purpose of the Study:

  • To explore the value of smart mobile technology in dental practice management.
  • To focus on the unique capabilities of custom-designed dental applications (apps).
  • To outline a process for identifying and designing effective dental apps.

Main Methods:

  • Utilizing U-Commerce as a theoretical framework.
  • Discussing the potential applications of mobile technology in dentistry.
  • Outlining a process for app development tailored to dental practices.

Main Results:

  • Smart mobile technology offers significant potential for improving patient service experiences.
  • Integration of mobile tech can enhance dental practice management efficiency and profitability.
  • Customizable apps can be designed to leverage unique device capabilities.

Conclusions:

  • Dental practices should adopt smart mobile technology to stay competitive.
  • Bespoke app development is key to maximizing the benefits of mobile technology.
  • Strategic integration leads to better patient care and operational success.