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Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
Published on: September 27, 2019
Cultural Activation of Consumers
Carole E Siegel1, Lenora Reid-Rose1, Adriana M Joseph1
1The authors are with the Center of Excellence in Culturally Competent Mental Health, Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York. Dr. Siegel is also with the Department of Psychiatry, New York University School of Medicine, New York City (e-mail: carole.siegel@nyumc.org ). Ms. Reid-Rose is also with the Department of Cultural Competency and Diversity Initiatives, Coordinated Care Services, Inc., Rochester, New York. Marcela Horvitz-Lennon, M.D., M.P.H., is editor of this column.
Abstract:
This column discusses "cultural activation," defined as a consumer's recognition of the importance of providing cultural information to providers about cultural affiliations, challenges, views about, and attitudes toward behavioral health and general medical health care, as well as the consumer's confidence in his or her ability to provide this information. An aid to activation, "Cultural Activation Prompts," and a scale that measures a consumer's level of activation, the Cultural Activation Measurement Scale, are described. Suggestions are made about ways to introduce cultural activation as a component of usual care.
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