Regulating the Flow of Change to Reduce Fontline Nurse Stress and Burnout
Jenna Koppel1, Katherine Virkstis, Sarah Strumwasser
1Author Affiliations: Senior Analyst (Ms Koppel), Practice Manager (Dr Virkstis), and Consultant (Ms Katz), Nursing Executive Center; Senior Director (Ms Strumwasser), Advisory Board Survey Solutions; and Managing Director (Dr Boston-Fleischhauer), The Advisory Board Company, Washington, DC.
Abstract:
The nursing workforce is at the center of many changes associated with care delivery transformation. To achieve this transformation, frontline nursing staff must be engaged in their work, committed to their organization's mission, and capable of delivering high-quality care. To identify top opportunities for driving nursing engagement, researchers from The Advisory Board Company analyzed engagement survey responses from more than 343 000 employees at 575 healthcare organizations. In this article, the authors describe 3 strategies for addressing 1 of the greatest opportunities for improving nurse engagement: ensuring nurses feel their organization helps them reduce stress and burnout.
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