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Developing a Security Metrics Scorecard for Healthcare Organizations
Heba Elrefaey1, Elizabeth Borycki2, Andrea Kushniruk3
1University of Victoria alumna, has a BSc in computer engineering, MSc in engineering and MSc in Health information science. Her main areas of interest are information security and privacy, human-computer interaction and usability studies in healthcare.
Healthcare security managers need tailored metrics. A new evidence-based security scorecard was developed and validated to meet specific healthcare information requirements, improving usability and usefulness.
Area of Science:
- Health Informatics
- Information Security Management
- Cybersecurity in Healthcare
Background:
- Information security is crucial in healthcare for patient privacy and system availability.
- Security managers require evidence-based metrics to assess security system performance.
- Existing general security metrics may not adequately address healthcare-specific needs.
Purpose of the Study:
- To develop an evidence-based security metrics scorecard tailored for healthcare organizations.
- To evaluate the usability and usefulness of a prototype security metrics scorecard within the healthcare context.
Main Methods:
- Development of a prototype security metrics scorecard based on general security metrics research.
- Gathering feedback from study participants on the prototype's usability and usefulness.
- Iterative refinement of the scorecard based on participant input and healthcare-specific requirements.
Main Results:
- Study findings indicated a need for customization of security scorecards for the healthcare setting.
- The prototype's usefulness and usability were directly linked to its healthcare-specific relevance.
- The developed scorecard aligns with the information requirements of healthcare security experts.
Conclusions:
- A customized, evidence-based security metrics scorecard is essential for effective security management in healthcare.
- Tailoring metrics to the healthcare environment enhances their practical application and value.
- The validated scorecard provides a valuable tool for healthcare organizations to measure and improve information security.
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