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Published on: January 15, 2017
Promoting Patient Safety: Results of a TeamSTEPPS® Initiative
Teresa Gaston1, Nancy Short, Christina Ralyea
1Author Affiliations: Nurse Informatics Educator (Dr Gaston), Information Services, Carolinas HealthCare System, Charlotte; Associate Professor (Dr Short), School of Nursing, Duke University, Durham; and Assistant Vice President (Dr Ralyea), Patient Care Services Oncology Division, and Nursing Research & Evidence Based Practice (Dr Casterline), Carolinas HealthCare System, Charlotte, North Carolina.
Abstract:
Teamwork is an essential component of communication in a safety-oriented culture. The Joint Commission has identified poor communication as one of the leading causes of patient sentinel events. The aim of this quality improvement project was to design, implement, and evaluate a customized TeamSTEPPS® training program. After implementation, staff perception of teamwork and communication improved. The data support that TeamSTEPPS is a practical, effective, and low-cost patient safety endeavor.
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