Related Experiment Video
Updated: Mar 19, 2026
07:13
Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform
Published on: April 12, 2021
5.3K
Designing online health services for patients.
Bradley H Crotty1, Warner V Slack1
1Division of Clinical Informatics, Beth Israel Deaconess Medical Center and Harvard Medical School, 330 Brookline Avenue, Boston, MA 02115 USA.
Israel Journal of Health Policy Research
|June 17, 2016
Summary
Online health services like patient portals offer convenience but require better design for user needs. Improving usability and accessibility is crucial for diverse patient populations.
Area of Science:
- Health Informatics
- Digital Health
- Patient Engagement
Background:
- Growing use of online health services (patient portals, telehealth) by patients.
- Increasing patient engagement in healthcare decisions and management.
- Need for user-centered design in digital health tools.
Purpose of the Study:
- To identify key factors influencing user adoption and satisfaction with online health services.
- To provide recommendations for improving the design and usability of patient-facing digital health platforms.
Main Methods:
- Analysis of data from Shabrabani and Mizrachi on user preferences for online health services.
- Review of existing literature on digital health usability and patient experience.
Main Results:
- Online health services have significant potential but often fall short in user-centered design.
- Key factors for users include ease of use, relevance to health needs, and accessibility.
- Design improvements are needed to accommodate varying literacy levels and socioeconomic backgrounds.
Conclusions:
- Online health services require enhanced design to maximize their potential benefits for patients.
- Future development should prioritize user experience, inclusivity, and tailored health-related functionalities.
- Better-designed digital health tools can support active patient participation in healthcare.
Related Concept Videos
01:29Issues And Trends In Healthcare Delivery System
6.4K
The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
6.4K
01:18Introduction To Health Care Delivery System
4.5K
The healthcare system is constantly changing and complex. Various services are available from different healthcare providers, but gaining access to these services has become challenging for people with limited healthcare insurance. Uninsured people present a challenge to healthcare because they frequently postpone or forego treatment.
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
4.5K
01:26Methods Of Healthcare Delivery System
4.2K
At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
4.2K
01:30Health Information Technology and Healthcare Information System
3.6K
Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
3.6K
01:13Patient-centered Care
3.2K
Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
3.2K
01:30Primary Healthcare Services
2.6K
Primary care promotes wellness and prevents disease. This care includes health promotion, education, protection (such as immunizations), early disease screening, and environmental considerations. Settings providing this type of healthcare include physician offices, public health clinics, school nursing, and community health nursing.
In 1978, international leaders convened in Alma-Ata, Kazakhstan, for what would be a pivotal event in global health. The Alma-Ata Declaration was the first to call...
In 1978, international leaders convened in Alma-Ata, Kazakhstan, for what would be a pivotal event in global health. The Alma-Ata Declaration was the first to call...
2.6K