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Area of Science:

  • Public Health
  • Health Communication
  • Suicide Prevention

Background:

  • Limited research exists on messaging strategies to enhance suicide prevention campaigns for at-risk populations, particularly US military veterans.
  • Understanding effective communication is crucial for promoting help-seeking behaviors.

Purpose of the Study:

  • To evaluate the pilot phase of the Department of Veterans Affairs' "It's Your Call" campaign.
  • To compare three distinct messaging strategies for their effectiveness in promoting the Veterans Crisis Line (VCL) among veterans.

Main Methods:

  • Analysis of daily VCL call data from 10 US cities during 2011-2012.
  • Utilized Poisson regression to model changes in VCL utilization linked to different campaign messaging strategies.

Main Results:

  • A significant increase in VCL call rates was observed only in areas where mixed messaging strategies were implemented.
  • Mixed messages demonstrated a greater increase in call rates compared to other tested strategies.
  • The observational nature of the study limits causal relationship determination.

Conclusions:

  • Messaging strategies, particularly mixed messages, are associated with increased help-seeking behaviors for suicide prevention.
  • These findings provide valuable insights for optimizing crisis line promotion and dissemination practices.
  • Further research is recommended on suicide prevention campaign effectiveness and dissemination.