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Running Memory for Clinical Handoffs: A Look at Active and Passive Processing
Brittany L Anderson-Montoya, Mark W Scerbo1, Dana E Ramirez2
1Old Dominion University, Norfolk, Virginia.
Human Factors
|October 30, 2016
Summary
Expertise influences how people process information in running memory and during critical handoffs. Experts use active processing for complex tasks, while novices rely on passive methods, impacting training needs.
Area of Science:
- Cognitive Psychology
- Expertise Studies
Background:
- Limited research exists on how varying expertise levels impact information processing in running memory for real-world tasks.
- Understanding these differences is crucial for optimizing information transfer in critical professions.
Purpose of the Study:
- To investigate the effect of clinical expertise on running memory and information handoff processing.
- To determine the role of active versus passive processing strategies based on expertise level.
Main Methods:
- Three groups (novice, intermediate, expert) performed running memory, clinical, and air traffic control (ATC) handoff tasks.
- List length and information load were manipulated across tasks.
- Processing strategies (active vs. passive) were observed.
Main Results:
- Participants predominantly used passive processing for running memory and ATC tasks.
- Novices utilized passive processing for the clinical task, while experts employed more active processing.
- Intermediate participants showed a blend of processing strategies.
Conclusions:
- Clinical expertise and developed mental models correlate with active information processing during clinical handoffs.
- Lower expertise levels are associated with reliance on passive processing for complex tasks.
- Training should differentiate strategies based on personnel expertise.
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