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Frustration occurs when people are obstructed or prevented from achieving a desired goal or fulfilling a perceived need. For example, when someone's input is ignored in a discussion, it can lead to feelings of frustration. Conflict, however, arises from opposing interests, goals, or actions. Conflicts can take various forms based on the nature of these opposing desires or goals.
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Related Experiment Video

Updated: Mar 8, 2026

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Moving on or digging deeper: Regulatory mode and interpersonal conflict resolution.

Christine E Webb1, Peter T Coleman2, Maya Rossignac-Milon1

  • 1Department of Psychology, Columbia University.

Journal of Personality and Social Psychology
|January 18, 2017
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Summary

Individuals motivated to "move on" (locomotion) resolve interpersonal conflicts more effectively than those who tend to "dig deeper" (assessment). This research explores individual differences in conflict resolution motivation.

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Area of Science:

  • Psychology
  • Social Psychology
  • Behavioral Science

Background:

  • Conflict resolution necessitates shifting between opposing motivational states.
  • Individual differences in the motivation for such shifts remain under-researched.
  • Regulatory Mode Theory (RMT) distinguishes between locomotion (movement) and assessment (evaluation) motivations.

Purpose of the Study:

  • To investigate whether individual differences in locomotion and assessment motivations influence conflict resolution processes.
  • To examine the role of locomotion predominance in facilitating interpersonal reconciliation.
  • To apply RMT to understand fundamental motivations underlying conflict resolution.

Main Methods:

  • Five studies utilized diverse methods, including hypothetical scenarios, personal conflict recall, verbal narratives, and real-world roommate discussions.
  • Chronic and experimentally induced individual differences in locomotion predominance were assessed.
  • A meta-analysis synthesized findings across all studies.

Main Results:

  • A predominance of locomotion over assessment consistently facilitated interpersonal conflict resolution across studies.
  • Higher locomotion motivation was linked to a greater propensity to reconcile.
  • Assessment motivation, without strong locomotion, appeared to obstruct reconciliation.

Conclusions:

  • Individual differences in the motivation to "move on" (locomotion) versus "dig deeper" (assessment) significantly impact conflict resolution.
  • Understanding these motivational differences offers insights beyond instrumental conflict resolution approaches.
  • RMT provides a valuable framework for analyzing the fundamental individual motivations driving conflict dynamics.