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Emotional Intelligence of Nurse Managers: An Exploratory Study
1Author Affiliations: Director of Nursing, New York Presbyterian Hospital.
The Journal of Nursing Administration
|February 16, 2017
Summary
Emotional intelligence (EI) among nurse managers (NMs) was average. Lower EI scores were found in NMs with less experience, while those with master's degrees in nursing showed higher scores in specific EI areas.
Area of Science:
- Nursing Leadership
- Healthcare Management
- Emotional Intelligence Research
Background:
- Limited research exists on emotional intelligence (EI) in nursing leadership.
- Understanding EI in nurse managers (NMs) is crucial for effective healthcare management.
- This study addresses the knowledge gap regarding EI in nurse leaders.
Purpose of the Study:
- To assess the level of emotional intelligence (EI) among nurse managers (NMs) in an academic medical center.
- To investigate the relationship between EI and demographic variables in NMs.
- To identify factors influencing EI in nursing leadership roles.
Main Methods:
- Data collected from 38 nurse managers (NMs) at a large academic medical center.
- Quantitative research design employed to analyze EI and demographic data.
- Statistical analysis used to determine significant relationships and differences.
Main Results:
- Average emotional intelligence (EI) scores were observed among the nurse managers (NMs).
- NMs with less than two years of experience exhibited significantly lower scores in "using emotions" and strategic EI.
- NMs holding a master's degree in nursing demonstrated higher "using emotions" scores compared to those with master's degrees in related fields.
Conclusions:
- Opportunities for enhancing the emotional intelligence (EI) of nurse managers (NMs) have been identified.
- Targeted interventions may improve EI in less experienced NMs.
- Further research can explore strategies to foster EI development in nursing leadership.
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