RFID Continuance Usage Intention in Health Care Industry

Area of Science:

• Health Informatics
• Technology Adoption
• Healthcare Management

Background:

• Radio-frequency identification (RFID) offers significant operational and competitive advantages in healthcare.
• Despite its benefits, RFID adoption remains low in hospital settings.
• Sustained usage by professionals is crucial for long-term RFID development in healthcare.

Purpose of the Study:

• To evaluate the acceptance continuance of RFID technology among healthcare professionals.
• To assess the applicability of Technology Continuance Theory (TCT) in understanding RFID adoption in healthcare.
• To identify key determinants influencing healthcare professionals' intention to continue using RFID.

Main Methods:

• Data collected from 178 medical professionals in Malaysia.
• Partial Least Squares (PLS) technique used for data analysis.
• Technology Continuance Theory (TCT) framework applied.

Main Results:

• The TCT model successfully explained healthcare professionals' continuance behavior towards RFID.
• Attitudes, satisfaction, and perceived usefulness were identified as significant factors.
• The study provides insights into the determinants of RFID usage intention.

Conclusions:

• TCT is a robust model for understanding RFID acceptance continuance in healthcare.
• Findings can guide policymakers and managers in successful RFID implementation.
• Understanding user perceptions is key to promoting sustained RFID adoption in hospitals.