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Utilization of a Text and Translation Application for Communication With a Foreign Deaf Family: A Call for Validation
Patrick G Fernandez1, Megan A Brockel, Lisa L Lipscomb
1From the *Department of Anesthesiology, University of Colorado, School of Medicine, Children's Hospital Colorado, Aurora, Colorado; and †Linn County Anesthesiologists, Cedar Rapids, Iowa.
Abstract:
Effective communication with patients is essential to quality care. Obviously, language barriers significantly impact this and can increase the risk of poor patient outcomes. Smartphones and mobile health technology are valuable resources that are beginning to break down language barriers in health care. We present a case of a challenging language barrier where successful perioperative communication was achieved using mobile technology. Although quite beneficial, use of technology that is not validated exposes providers to unnecessary medicolegal risk. We hope to highlight the need for validation of such technology to ensure that these tools are an effective way to accurately communicate with patients in the perioperative setting.