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Published on: October 5, 2020
A User Study: Keyboard and Applications to Simplify Smartphone Adoption for Seniors
Hanne O Austad1, Anders E Liverud1, Richard Chan2
1SINTEF Digital, Oslo, Norway.
The Ezi-PAD assistive keyboard and senior-friendly apps help seniors start using smartphones and continue using them despite motor or visual impairments. Most participants found the Ezi-PAD easy to use, enhancing phone utility.
Area of Science:
- Assistive Technology
- Human-Computer Interaction
- Gerontology
Background:
- Many seniors face challenges adopting smartphones due to motoric or visual impairments.
- Existing smartphone interfaces can be barriers for elderly users.
- Assistive technologies are crucial for digital inclusion among older adults.
Purpose of the Study:
- To evaluate the Ezi-PAD assistive physical keyboard and senior-friendly applications.
- To assess the system's effectiveness in encouraging smartphone adoption by non-users.
- To determine if the system enables existing senior users to overcome functional impairments.
Main Methods:
- A user study involving seniors aged 64-86 with varying experience and impairments.
- Participants were equipped with a smartphone and the Ezi-PAD assembly.
- Usage was monitored for up to 2 months after basic training.
Main Results:
- Five out of nine participants consistently used the system for 2 months.
- The Ezi-PAD was found to be easy to use by participants.
- Integrated senior-friendly applications added significant utilitarian value to the smartphone.
Conclusions:
- The Ezi-PAD, combined with senior-friendly applications, shows promise in improving smartphone accessibility for seniors.
- The system can facilitate both initial adoption and continued use of smartphones by older adults.
- Ease of use and added utility are key factors for successful assistive technology implementation in this demographic.
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