Towards Citizen Co-Created Public Service Apps.

Area of Science:

• Digital Transformation
• Public Administration Innovation
• Urban Technology

Background:

• Current e-government models lack stakeholder collaboration.
• There is a need for co-creation in public service and mobile app development.
• The WeLive project addresses these gaps through an open model.

Purpose of the Study:

• To present the WeLive platform for co-creating urban apps.
• To describe the quadruple helix stakeholder collaboration model.
• To report preliminary results from the first pilot phase.

Main Methods:

• Utilizing open innovation, open data, and open services paradigms.
• Developing a collaborative framework for public service design.
• Implementing a two-phase evaluation methodology for pilot testing.

Main Results:

• The WeLive platform facilitates the co-creation of urban applications.
• Preliminary results from the first pilot phase indicate platform viability.
• The evaluation methodology is detailed, with initial findings presented.

Conclusions:

• The WeLive project offers a transformative approach to e-government.
• Collaborative models are effective for developing innovative public services.
• Further evaluation will refine the platform and its deployment.