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Patient-centered Radiology: Where Are We, Where Do We Want to Be, and How Do We Get There?
Jennifer L Kemp1, Mary C Mahoney1, Vincent P Mathews1
1From Diversified Radiology of Colorado, 1746 Cole Blvd, #150, Lakewood, CO 80401 (J.L.K.); Department of Radiology, University of Cincinnati Medical Center, Cincinnati, Ohio (M.C.M.); Department of Radiology, Medical College of Wisconsin, Milwaukee, Wis (V.P.M.); Department of Radiology, Stanford University School of Medicine, Stanford, Calif (M.W.); Department of Radiology, VA Medical Center, University of California, San Francisco, San Francisco, Calif. (J.Y.); and Department of Radiology, Boston Children's Hospital, Boston, Mass (S.D.B.).
Radiologists support patient-centered care and direct communication but face time and workload barriers. Changes in reimbursement could help overcome these obstacles, improving patient care.
Area of Science:
- Radiology
- Healthcare Communication
- Patient-Centered Care
Background:
- Patient-centered radiology emphasizes the patient's role in their healthcare.
- Direct radiologist-to-patient communication is a key aspect of patient-centered care.
Purpose of the Study:
- To assess radiologists' attitudes towards patient-centered radiology and direct communication.
- To identify barriers hindering radiologist-patient communication.
- To explore potential solutions for overcoming these barriers.
Main Methods:
- An anonymous electronic survey was distributed to 5999 members of the Radiological Society of North America (RSNA).
- The survey assessed attitudes, experiences, and barriers related to patient-centered radiology and radiologist-patient communication.
- Statistical analyses included chi-squared tests and analysis of variance.
Main Results:
- 89% of respondents believe promoting radiology's role in patient health is important.
- 73% cited time or workload as frequent barriers to direct patient communication.
- Increased reimbursement and compensation were suggested as motivators for direct communication.
Conclusions:
- Many radiologists support direct patient communication but are limited by practical constraints.
- Addressing time, workload, and reimbursement issues is crucial for advancing patient-centered radiology.
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