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An evaluation of a leadership development coaching and mentoring programme
Lyndsay Le Comte1, Beverley McClelland1
1Ko Awatea, Counties Manukau District Health Board, Auckland, New Zealand.
Leadership in Health Services (Bradford, England)
|July 12, 2017
Summary
The Leadership Development - Coaching and Mentoring Programme significantly improved leadership behaviors, communication, and culture, ultimately enhancing patient care. Most participants applied their new skills, though peer coaching presented challenges.
Area of Science:
- Healthcare Management
- Leadership Development
- Organizational Psychology
Background:
- Effective leadership is crucial for healthcare quality.
- Limited evidence exists on the practical impact of leadership coaching and mentoring programs in healthcare settings.
Purpose of the Study:
- To evaluate the value and impact of the Leadership Development - Coaching and Mentoring Programme at Counties Manukau Health.
- To understand how acquired leadership skills are applied in practice.
Main Methods:
- A mixed-methods approach was employed.
- Surveys were distributed to programme participants and senior staff.
- Semi-structured interviews were conducted with programme participants.
Main Results:
- A high utilization rate (98.6%) of program learning was reported by participants.
- 45 out of 70 participants modified their staff management approaches.
- Key themes included enhanced collaboration, professional development, and effective coaching/mentoring.
Conclusions:
- The program demonstrably changed leadership behaviors, fostering improved communication, a supportive culture, and distributed leadership.
- These leadership enhancements positively influence patient care delivery.
- The study addresses a gap in the literature regarding the practical application of leadership development programs in healthcare.
Keywords:
Coaching and mentoringHealth leadership competenciesHealth leadership initiativesOrganizational cultureProgram evaluationMore Related Videos
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