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WhatsApp Messenger as an Adjunctive Tool for Telemedicine: An Overview.
Vincenzo Giordano1, Hilton Koch2, Alexandre Godoy-Santos3
1Department of Orthopedics, Hospital Municipal Miguel Couto, Rio de Janeiro, Brazil.
Interactive Journal of Medical Research
|July 23, 2017
Summary
WhatsApp Messenger shows promise as a telemedicine tool for healthcare professionals and the public, enhancing communication and information sharing. Further high-quality research is needed to fully define its effectiveness in various healthcare applications.
Area of Science:
- Medical Informatics
- Digital Health
- Telemedicine
Background:
- Telemedicine enables remote medical treatment, with mobile applications like WhatsApp Messenger emerging as novel tools.
- Instant messaging services, including WhatsApp, can enhance medical team communication through rapid teleconsultation and information exchange.
Purpose of the Study:
- To conduct a systematic review of existing literature on the utilization of WhatsApp Messenger as an adjunctive healthcare tool for medical professionals.
Main Methods:
- Searched PubMed, EMBASE, and Cochrane Library for articles published before January 2016 using the term "whatsapp*".
- Compiled a bibliography of relevant original articles and assessed study quality using the Oxford Levels of Evidence.
- Analyzed the impact and indications of WhatsApp Messenger in telemedicine.
Main Results:
- Identified 30 studies using "whatsapp*"; 10 eligible studies remained after exclusions.
- Most eligible studies were published in English and authored by medical doctors.
- WhatsApp Messenger demonstrated utility in communication among healthcare professionals, with the public, and as a learning tool.
Conclusions:
- WhatsApp Messenger is a promising system for healthcare communication and education.
- Improvements in research methodology and study process descriptions are necessary.
- Further high-quality research is required to establish WhatsApp Messenger as a definitive telemedicine tool across diverse healthcare fields.
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