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1Timothy Hoff (t.hoff@northeastern.edu) is a professor of management, health care systems, and health policy at Northeastern University, in Boston, Massachusetts, and a Visiting Associate Fellow at Green-Templeton College, Oxford University. He is the author of the forthcoming book Next in Line: Lowered Care Expectations in the Age of Retail- and Value-Based Health (Oxford University Press, 2017) and of Practice under Pressure: Primary Care Physicians and Their Medicine in the Twenty-First Century (Rutgers University Press, 2009).
Abstract:
For one family, Medicare's bundled payment program felt more like a health care assembly line than coordinated care.
