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Impact of High-Reliability Education on Adverse Event Reporting by Registered Nurses
Diane M McFarland1, Jeffrey N Doucette
1Patient Care Services, Frederick Memorial Hospital, Frederick, Maryland (Dr McFarland); Magnet Recognition Program and Pathway to Excellence, American Nurses Credentialing Center, Silver Spring, Maryland (Dr Doucette); And School of Nursing, Old Dominion University, Newport News, Virginia (Dr Doucette).
Abstract:
Adverse event reporting is one strategy to identify risks and improve patient safety, but, historically, adverse events are underreported by registered nurses (RNs) because of fear of retribution and blame. A program was provided on high reliability to examine whether education would impact RNs' willingness to report adverse events. Although the findings were not statistically significant, they demonstrated a positive impact on adverse event reporting and support the need to create a culture of high reliability.
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