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Updated: Feb 20, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
[Patient care always starts with an encounter]
Ingemar Engström1, Saskia Bengtsson2
1Örebro universitet. Institutionen för medicinska vetenskaper - Örebro, Sweden Örebro universitet. Institutionen för medicinska vetenskaper - Örebro, Sweden.
The doctor-patient encounter is a moral cornerstone of care, requiring open communication about patient needs, values, and expectations. Acknowledging the inherent power imbalance is crucial for ethical medical practice and effective patient care.
Area of Science:
- Medical Ethics
- Patient-Doctor Relationship
- Clinical Communication
Background:
- The doctor-patient encounter is the fundamental starting point for all medical care.
- This interaction is a moral enterprise, deeply rooted in the patient's needs and the physician's expertise.
- Understanding the dynamics of this relationship is essential for effective healthcare delivery.
Purpose of the Study:
- To emphasize the moral dimensions of the doctor-patient encounter.
- To highlight the importance of exploring patient perceptions, apprehensions, and expectations.
- To underscore the necessity of openly discussing both factual and value-based components of medical decisions.
Main Methods:
- Conceptual analysis of the doctor-patient relationship.
- Exploration of different interaction models: paternalism, autonomy, and participation.
- Emphasis on open communication regarding patient and physician values.
Main Results:
- The medical encounter is characterized by an inherent asymmetry in power.
- Effective care necessitates acknowledging and addressing this power dynamic.
- Open dialogue about patient values and expectations is critical for shared decision-making.
Conclusions:
- The doctor-patient encounter is a critical juncture requiring a person-centered approach.
- Recognizing and openly discussing values and preferences are vital for ethical medical practice.
- Acknowledging the power imbalance is fundamental to building trust and ensuring patient-centered care.
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