A Value Measure for Public-Sector Enterprise Risk Management: A TSA Case Study

Kenneth C Fletcher1, Ali E Abbas2

  • 1Former Chief Risk Officer of the TSA and Kestrel Hawk Consulting, Inc., Gaithersburg, MD, USA.

Summary

This study introduces a public value measure to help public sector leaders assess policies and maximize citizen value. The analysis of Transportation Security Administration (TSA) programs supports expanding trusted traveler initiatives and enhancing passenger vetting.

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