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Pros and Cons of Clinical Pathway Software Management: A Qualitative Study
M F Aarnoutse1, S Brinkkemper1, M de Mul2
1Department of Information and Computing Sciences, Utrecht University, Utrecht.
Clinical pathway management software like Check-It was evaluated by healthcare professionals. The study found it improved task oversight and protocol insight but noted a lack of flexibility as a drawback.
Area of Science:
- Health Informatics
- Medical Software Evaluation
- Healthcare Management
Background:
- Clinical pathway management is crucial for standardizing care.
- Software solutions aim to improve efficiency and adherence to protocols.
- Assessing user perception is key to successful technology adoption in healthcare.
Purpose of the Study:
- To evaluate the perceived effectiveness of the Check-It clinical pathway management software.
- To identify positive and negative impacts of the software from healthcare professionals' perspectives.
- To understand user satisfaction with clinical pathway management tools.
Main Methods:
- A case study design was employed at an academic medical center.
- Semi-structured interviews were conducted with healthcare professionals using the software.
- Grounded theory and coding techniques were used for data analysis.
Main Results:
- Positive aspects included fewer overlooked tasks and pre-filled orders.
- Improved overview and increased protocol insight were reported.
- A significant negative aspect was the software's perceived lack of flexibility.
Conclusions:
- Check-It demonstrates potential benefits in clinical workflow management.
- Addressing software flexibility is important for enhancing user experience and adoption.
- Further research can explore optimizing clinical pathway software for diverse healthcare settings.
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