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Addressing Health Disparities through Cultural and Linguistic Competency Trainings.

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    Cultural and Linguistic Competence (CALC) training improved providers' knowledge and attitudes. While comfort increased, gains in applying CALC strategies were less than expected, highlighting areas for training enhancement.

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    Area of Science:

    • Health Services Research
    • Medical Education
    • Sociology

    Background:

    • Persistent disparities in healthcare access and outcomes exist for diverse populations.
    • Effective cross-cultural practice is essential for equitable service delivery.
    • Cultural and Linguistic Competence (CALC) training aims to equip providers to serve diverse groups effectively.

    Purpose of the Study:

    • To evaluate the impact of a 3.5-hour CALC training program.
    • To assess changes in human service providers' knowledge, attitudes, and comfort levels regarding diverse populations.
    • To identify implications for improving CALC training efficacy.

    Main Methods:

    • A pre- and post-training questionnaire design was employed.
    • 317 participants from 21 training sessions completed the assessments.
    • Data were collected in a predominantly white state, offering a specific demographic context.

    Main Results:

    • Significant improvements were observed in participants' knowledge and attitudes towards CALC.
    • Participant comfort in serving diverse groups also showed significant improvement.
    • However, the increase in comfort specifically related to applying CALC strategies was smaller than anticipated.

    Conclusions:

    • The CALC training demonstrated effectiveness in enhancing provider knowledge and attitudes.
    • Further refinement of CALC training is needed to bolster provider comfort and skill in practical application.
    • Future research should explore methods to maximize the transfer of CALC knowledge into clinical practice.