Improving the handover and transport of critically ill pediatric patients

Brigit VanGraafeiland1, Cynthia Foronda1, Sarah Vanderwagen1

  • 1Johns Hopkins University School of Nursing, Johns Hopkins University School of Medicine, Johns Hopkins Hospital, Baltimore, Maryland.

Insights

Improving patient handover from pediatric emergency to intensive care units requires standardized communication and transport protocols. A new process enhanced staff satisfaction and safety perceptions.

Area of Science:

  • Pediatric critical care medicine
  • Patient safety research
  • Healthcare communication

Background:

  • Patient handover and transport from pediatric emergency department (PED) to pediatric intensive care unit (PICU) is a critical juncture.
  • This transition period is associated with increased vulnerability and potential for adverse events.

Purpose of the Study:

  • To identify barriers within the existing handover and transport process.
  • To develop and implement an improved protocol for team-to-team handover.
  • To assess healthcare staff satisfaction with the newly developed process.

Main Methods:

  • A mixed-methods approach utilizing a quasi-experimental design and qualitative data collection.
  • Focus groups were conducted to identify barriers and facilitators.
  • A multidisciplinary team developed a new process including severity of illness criteria and a standardized handover tool.
  • Staff satisfaction was measured before and after the intervention.

Main Results:

  • Key barriers identified included communication deficits, inter-unit cultural differences, system/process flaws, lack of standardization, and provider ambiguity regarding patient acuity.
  • Post-intervention, staff reported enhanced satisfaction, improved safety perceptions, better communication, and clearer role understanding.

Conclusions:

  • Standardizing handover through severity criteria and communication tools fosters shared mental models and reduces safety risks.
  • A shift towards standardized team-to-team handover and transport is recommended for critically ill pediatric patients.
Abstract

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