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Communicating with Patients and Families Around Difficult Topics in Cancer Care Using the COMFORT Communication
Objectives:
To examine nurse communication in cancer care and offer communication strategies for quality palliative care nursing.
Data Sources:
Communication strategies offered are based on the COMFORT Communication curriculum, an evidence-based communication training program.
Conclusion:
Whole-patient assessment, a major component of palliative care, involves communication that includes eliciting the patient's story, addressing health literacy needs, being mindful of burnout, and relating to the patient and family.
Implications For Nursing Practice:
Quality communication skills are essential to oncology nursing, especially given their vital role in cancer care.
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Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
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