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Improving Charting Skills of Physicians in Monitored Practice.
Elizabeth Wenghofer1, Peter Boal, Nathanial Floyd
1Dr. Wenghofer: Professor, School of Rural and Northern Health, Laurentian University, Sudbury, ON Canada, and Research Director, Physician Assessment and Clinical Education (PACE) Program, University of California San Diego, San Diego, CA. Mr. Boal: Associate Director, PACE Program, University of California San Diego, San Diego, CA. Mr. Floyd: Administrative Director, Physician Education Program (PEP), PACE Program, University of California San Diego, San Diego, CA. Ms. Lee: Office Manager, PACE Program, University of California San Diego, San Diego, CA. Mr. Woodard: Information Systems Analyst III, PACE Program, University of California San Diego, San Diego, CA. Dr. Norcross: Clinical Professor of Family Medicine and Director, PACE Program, University of California San Diego, San Diego, CA.
Physician chart quality significantly improved with the Physician Enhancement Program (PEP). This in-practice monitoring program effectively enhances physician charting skills, particularly for those with the greatest need.
Area of Science:
- Medical Education
- Physician Performance Improvement
- Quality Assurance in Healthcare
Background:
- Physician dyscompetency requires effective monitoring and remediation strategies.
- In-practice monitoring programs, such as the Physician Enhancement Program (PEP), offer a structured approach to address physician performance issues.
- Chart audits are a key component of PEP, providing objective data on physician charting quality.
Purpose of the Study:
- To evaluate the impact of the Physician Enhancement Program (PEP) on physicians' charting skills.
- To determine if participation in PEP leads to measurable improvements in the quality of physician documentation.
Main Methods:
- A sample of 77 physicians participating in PEP for at least six months was analyzed.
- Chart audits assessed seven quality elements (legibility, organization, history, assessment/formulation, treatment, physical examination, overall quality) using a 1-9 Likert scale.
- Pair-matched t-tests compared mean scores at baseline (month 1) and subsequent intervals (months 6, 12, 18, 24) for six elements.
Main Results:
- Significant improvements (P < .002) were observed in six chart quality elements at months 6, 12, 18, and 24.
- Physicians with lower initial overall chart quality scores demonstrated the most substantial improvement.
- Physicians with high initial scores showed minimal change, indicating a ceiling effect.
Conclusions:
- Participation in the Physician Enhancement Program (PEP) leads to demonstrable improvements in physician charting skills.
- PEP serves as an effective educational tool, driving positive physician behavior change.
- The program is particularly beneficial for physicians requiring the most significant performance enhancement.
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