Using Design Thinking to Develop New Methods of Inclusive Exhibition Making

Area of Science:

• Design Research
• Museum Studies
• Inclusive Design

Background:

• Cultural institutions are advancing disability inclusion and rights awareness.
• Progress in physical, digital, and cultural space design has increased access for diverse ages and abilities.
• Existing accessibility efforts show inconsistent efficacy and legacy.

Purpose of the Study:

• To develop a reusable set of tools for museums to systematically improve accessibility.
• To create principled guidelines for inclusive exhibition design through co-design.
• To frame accessibility as an opportunity for innovation within the design process.

Main Methods:

• A year-long design research project in partnership with Wellcome Collection and Helen Hamlyn Centre for Design.
• Utilizing co-design methods involving museum professionals and people with disabilities.
• Gathering and sharing data and design responses within a network of cultural institutions.

Main Results:

• Development of a working set of tools for museums to improve accessibility.
• Establishment of principled guidelines for inclusive exhibition creation.
• Demonstration of empathetic links between exhibition-makers and audiences.

Conclusions:

• Inclusive design, when integrated into exhibition creation, enhances accessibility and fosters innovation.
• Co-design principles are essential for creating effective and empathetic museum experiences.
• A collaborative network can support the ongoing improvement of accessibility in cultural institutions.