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Improving the Patient Experience and Decreasing Patient Anxiety With Nursing Bedside Report
Kathleen M Baldwin1, Mary Joy Spears
1Author Affiliations: Nurse Scientist (Dr Baldwin), Texas Health Resources, Fort Worth, and Registered Nurse, Clinical Nurse Leader (Ms Spears), Texas Health Harris Methodist Hospital Cleburne, Texas.
Clinical Nurse Specialist CNS
|February 8, 2019
Summary
Patient communication significantly impacts hospital experiences. Assessing anxiety upon admission can help nurses tailor care plans for improved patient outcomes and overall experience.
Area of Science:
- Nursing research
- Patient experience
- Healthcare communication
Background:
- Patient experience is a critical indicator of healthcare quality.
- Effective communication strategies are essential for positive patient outcomes.
- Understanding patient perceptions of care is vital for healthcare improvement.
Purpose of the Study:
- To explore the patient experience in an intervention group receiving nursing bedside report versus a control group.
- To measure baseline anxiety using the Beck Anxiety Inventory.
- To evaluate patient-reported anxiety and experiences during hospitalization.
Main Methods:
- A descriptive, observational, mixed-methods study.
- Utilized quantitative (Beck Anxiety Inventory) and qualitative (daily journal entries) data.
- Analyzed data using SPSS for quantitative and content analysis for qualitative insights.
Main Results:
- No significant differences in baseline anxiety between groups.
- Anxiety levels decreased throughout hospitalization.
- Key themes included perceptions of care, engagement, communication, and teamwork.
Conclusions:
- Communication is a significant factor in patient perceptions of their experience.
- Assessing admission anxiety may inform personalized care plans.
- Further research is warranted to explore the patient experience in depth.
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