Addressing Spiritual and Religious Influences in Care Delivery.

Jeannie LeDoux¹, Chikita Mann, Michael Demoratz+1

• ¹Jeannie LeDoux, RN, BSN, MBA, CCM, CPHQ, CTT+, is the 2018-2019 chair of the Commission for Case Manager Certification, the first and largest nationally accredited organization that certifies more than 45,000 professional case managers and over 2,600 disability management specialists. She is also a Senior Clinical Educator at MCG, part of Hearst Health. Her professional work includes work with diverse cultures and with special needs and complex medical issues. She also has extensive experience working with the military. Chikita Mann, MSN, RN, CCM, is a CCMC Commissioner and serves as 2018-2019 Secretary. She is also a disability RN case manager for GENEX Services Inc., for the State of Georgia, responsible for workers' compensation, short- and long-term disability, and legal nurse consulting. Her areas of expertise are cultural competency, worker compensation case management, medication reconciliation, and virtual case management. Michael Demoratz, PhD, LCSW, CCM, is a CCMC Commissioner. With more than 35 years of clinical experience as a social worker in end-of-life care, he currently works for the MemorialCare Hospice and Palliative Services in Orange County, California. Jared Young, PsyD, LCSW, CCM, CADC, is a CCMC Commissioner and serves as 2018-2019 Treasurer. A psychologist, Young has over 20 years of clinical experience in mental health and substance abuse treatment and behavioral health and physical health managed care, and works in Pennsylvania.