Clinical Educator as Coach: Supporting Staff to Meet Quality and Safety Competencies

Direct care nurses are frequently motivated to enhance practice processes but do not always understand the sequential steps that create sustainable improvement. Focusing on a local clinical problem and coaching staff through the steps for sustainable improvement as a learning activity builds competency. Framing learning activities in the Quality and Safety Education for Nurses (QSEN) competencies provides structure that supports the lifelong learning required for competent clinical practice. This article describes a creative teaching strategy clinical educators can use to enhance the knowledge, skills, and attitudes of direct care nurses for quality and safety competencies. [J Contin Educ Nurs. 2019;50(5):201-204].