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Wanted in health care: Lean experts with a broad perspective
Alain Antierens1,2, Dimitri Beeckman3,4,5, Sofie Verhaeghe2,6
1CNO, BZIO Rehabilitation Hospital, Ostend, Belgium.
Journal of Nursing Management
|April 30, 2019
Summary
Lean experts
Area of Science:
- Healthcare Management
- Organizational Behavior
Background:
- Lean experts are crucial for successful Lean transformations in healthcare.
- Understanding expert perspectives is key to optimizing Lean implementation.
Purpose of the Study:
- To explore Lean experts' views on Lean management components in healthcare.
- To understand how expert backgrounds influence their perspectives and practice implications.
Main Methods:
- Two focus groups were conducted with thirteen Lean experts.
- Participants had prior experience implementing Lean in healthcare settings.
Main Results:
- Lean experts exhibit diverse perspectives on Lean management in healthcare.
- Experts without healthcare degrees focus on the overall management system.
- Experts with nursing degrees emphasize soft Lean principles.
Conclusions:
- Professional background significantly influences Lean experts' focus.
- Nurse managers should consider expert background when selecting Lean consultants.
- A broader view may be achieved with experts without healthcare degrees.
- Involving multiple experts with complementary perspectives enhances Lean transformation.
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