Wanted in health care: Lean experts with a broad perspective
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Published on: March 6, 2019
Alain Antierens1,2, Dimitri Beeckman3,4,5, Sofie Verhaeghe2,6
1CNO, BZIO Rehabilitation Hospital, Ostend, Belgium.
Aim:
To reflect on Lean experts' perspective on components of Lean management in health care and its implications for practice.
Background:
The involvement of Lean experts is one of the key succes factors of a sustainable Lean transformation in health care.
Methods:
Thirteen Lean experts participated in two focus groups. They all had experience in the implementation of Lean in healthcare organizations.
Results:
Lean experts all seem to have a unique perspective on Lean management in health care. Experts without a healthcare degree appear to focus more on the entire management system, where experts with a nursing degree seem to concentrate more on the soft Lean principles.
Conclusion:
It seems plausible their professional background appears to have an influence.
Implications For Nursing Management:
In selecting a Lean expert, nurse managers may want to gauge what elements the Lean expert tends to emphasize. It seems plausible to opt for a Lean expert without a healthcare degree to accomplish the Lean transformation as they have a broader view on Lean. It may also be useful for managers to involve several Lean experts, all with complementary perspectives and backgrounds.
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