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Consumer insights on prepackaged Cheddar cheese shreds using focus groups, conjoint analysis, and qualitative
K C Speight1, A N Schiano1, W S Harwood1
1Department of Food, Bioprocessing and Nutrition Sciences, Southeast Dairy Foods Research Center, North Carolina State University, Raleigh 27695.
Journal of Dairy Science
|June 4, 2019
Summary
Consumers prioritize price, nutrition claims, and color when purchasing Cheddar cheese shreds. Key drivers include meltability, flavor, and packaging resealability, with distinct consumer segments valuing different attributes.
Area of Science:
- Food Science
- Consumer Behavior
- Sensory Analysis
Background:
- Prepackaged Cheddar cheese shreds are a popular convenience food.
- Understanding consumer preferences is crucial for product development and marketing.
Purpose of the Study:
- To identify attractive attributes and purchase drivers for prepackaged Cheddar cheese shreds.
- To segment consumers based on their preferences for cheese shred attributes.
Main Methods:
- Seven focus groups (n=61) explored consumer beliefs on packaging, ingredients, and claims.
- An online survey (n=1,288) used conjoint analysis and scaling techniques.
- Qualitative multivariate analysis of commercial products (n=13) provided further insights.
Main Results:
- Price was the most important attribute, followed by nutrition claims, color, sharpness, thickness, and label claims.
- Four consumer segments emerged: value-added features, shred color, and two price-driven segments.
- Meltability, orange color, clump-free texture, resealable packaging, and desirable flavor were preferred qualities.
Conclusions:
- Consumer preferences for Cheddar cheese shreds are diverse, with significant segments driven by price or specific attributes.
- Product developers should consider attribute importance and consumer segmentation for targeted marketing and product design.
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