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Utilizing an SBAR Workshop With Baccalaureate Nursing Students to Improve Communication Skills
Natalie Stevens1, Susan McNiesh, Deepika Goyal
1About the Authors Natalie Stevens, MS, RNC-OB, is a faculty lecturer at The Valley Foundation School of Nursing, San Jose State University, San Jose, California. Susan McNiesh, PhD, MS, RNC-OB, is an associate professor, and Deepika Goyal, PhD, FNP-C, is a professor, at The Valley Foundation School of Nursing. The authors are grateful to Teri Lind, simulation faculty, for her involvement in the obstetrical simulation sessions. For more information, contact Ms. Stevens at natvagrad@gmail.com.
Abstract:
This study evaluated the effectiveness of the Situation-Background-Assessment-Recommendation (SBAR) technique to reduce anxiety and increase self-confidence levels regarding health care communication among undergraduate nursing students. Baccalaureate nursing students (n = 35) completed anxiety and self-confidence questionnaires before and after an SBAR communication workshop and subsequent simulation. A statistically significant increase in postintervention self-confidence scores was noted with no significant difference in anxiety levels. The findings support the use of SBAR as an organizing tool to promote nursing students' self-confidence during communication; however, further efforts are needed to qualitatively examine how this tool promotes these changes.
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