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Usability Inspection of Multipurpose Scalable Informed Consent Platform.
Joseph Finkelstein1, Daniel Robins1, Jiazhen Liu1
1Icahn School of Medicine at Mount Sinai, New York, NY, USA.
A new electronic informed consent (E-Consent) platform offers a user-friendly, scalable solution for research studies. This system effectively delivers complex study information and captures consent, demonstrating high usability.
Area of Science:
- Clinical Research Technology
- Human-Computer Interaction
- Informed Consent Process
Background:
- Traditional informed consent processes can be complex and difficult for participants to fully understand.
- There is a need for adaptable and user-friendly digital tools to improve the informed consent experience in research.
Purpose of the Study:
- To develop and evaluate a multipurpose, scalable electronic informed consent (E-Consent) platform.
- To assess the usability and participant satisfaction with the E-Consent platform for delivering complex research information.
Main Methods:
- Developed a reusable E-Consent platform enabling research staff to upload multimedia protocol information.
- Conducted usability inspections using cognitive walkthroughs and participant surveys.
- Utilized the System Usability Scale (SUS) to quantify usability and satisfaction.
Main Results:
- The E-Consent platform was rated as easy-to-use, satisfying, and timely by participants.
- The system successfully delivered complex information and recorded user consents in an understandable manner.
- E-Consent achieved a top 10th percentile ranking for usability based on SUS scores.
Conclusions:
- The developed E-Consent framework is a highly usable and extensible solution for various research settings.
- The platform enhances the informed consent process by delivering complex information effectively and engagingly.
- E-Consent represents a significant advancement in digital tools for clinical research participant engagement.
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