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Tell it like it is: When politically incorrect language promotes authenticity.
Michael Rosenblum1, Juliana Schroeder1, Francesca Gino2
1Haas School of Business.
Journal of Personality and Social Psychology
|August 16, 2019
Summary
Using politically incorrect language can make communicators seem more authentic, particularly to conservatives. However, this effect is moderated by political ideology and group sympathy, potentially making speakers appear less warm.
Area of Science:
- Social Psychology
- Communication Studies
- Behavioral Science
Background:
- Political language, including political correctness, significantly shapes interpersonal perceptions.
- Political correctness involves using language or behavior to appear sensitive to disadvantaged groups.
Purpose of the Study:
- To investigate how politically correct versus incorrect language influences perceptions of a communicator's authenticity, warmth, and susceptibility to influence.
- To examine the moderating roles of perceiver's political ideology and sympathy towards targeted groups.
Main Methods:
- A series of studies including a pilot study, six experiments, and three supplemental experiments with a total of 4,956 participants.
- Participants evaluated communicators based on their use of politically correct or incorrect language in various scenarios, including simulated political debates.
Main Results:
- Politically incorrect language enhanced perceived authenticity (less susceptibility to influence) but decreased perceived warmth.
- Effects were moderated by perceiver ideology; conservatives viewed politically incorrect speakers as more authentic, while liberals saw them as colder.
- Sympathy towards the targeted group could reverse these effects, and political incorrectness was linked to appearing less strategic.
Conclusions:
- Politically incorrect language can enhance perceived authenticity by making communicators seem less strategic and less influenced by external factors.
- The impact of political incorrectness on perceptions is complex, depending on the audience's political leanings and their feelings toward the group being discussed.
- In political debates, politically correct language may lead to perceptions of being more persuadable.
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