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Published on: August 1, 2019
Reconnecting Nurses to Their Passion and Enhancing the Patient and Family Experience
Suzanne Sterchi1, Sharon Brooks, Mary Shilkaitis
1Author Affiliations: Assistant Vice President, Patient Care (Ms Sterchi), Director Magnet and Nursing Professional Practice (Ms Brooks), Vice President, Patient Care Services/Chief Nursing Officer (Ms Shilkaitis), and Former Director, Patient Experience (Ms Ris), Rush Copley Medical Center, Aurora, Illinois.
Abstract:
The development of a program to integrate an organization's values and culture, Watson's Caring Theory, and personal motivators resulted in transforming nursing theory into practice and a noted improvement in the patient experience. This article will teach the reader how this was accomplished.
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